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Aetrex SaaS Options
License & Data
$150 /month, per scanner
- Albert Software License & Regular Software Updates
- Albert CRM (Store & Customer Data Collection)
- Custom Control Panel
- Standard Support Package (See below)
Standard Support
Scanner Repair
$0 /month, included
- Comprehensive Training
- 7-Day/Week 1-800 Remote Support
- Aetrex sends prepaid shipping label
- Customer sends the scanner back for repair
- Aetrex repairs scanner upon receipt
- Aetrex sends repaired scanner back to customer
NOTES:
- Process can take approximately 5-12 business days from receipt of damaged scanner to delivery of repaired scanner
- If customer requires a box for shipping, box charge is $40 + shipping cost, charged to customer
- All shipments are Ground
Premium Support
Scanner Repair / Replacement
+
$10 /month, per scanner
- Comprehensive Training
- 7-Day/Week 1-800 Remote Support
- Receive replacement scanner & prepaid label for shipping damaged scanner within 3-5 business days
- Customer packages defective scanner (in original package or replacement box) and ships it back
NOTES:
- Bill and Credit - Customer will be invoiced for replacement scanner plus shipping and will be credited back after Aetrex receives and inspects the defective scanner
- Aetrex inspect and review scanner for repair and damages
- If there is out of warranty damage done, customer may be responsible for the parts and labor cost
FitAI™ Footwear Recommendation Platform
$50 /month, per scanner
$50 /month, per scanner
Includes:
FitStarter: In-Store AI Footwear Recommendation Program- Helps reduce returns and increases customer satisfaction.
- Matches unique 3D foot scan and footwear based on data collected from Aetrex’s Fit Lab.
- Aetrex Fit Lab will perform analysis of retailer’s footwear collection twice per year.
FitGenius AI Platform: In-Store & Online Footwear Recommendation Platform
- After accumulating 5,000 matching data points, you will have the option to upgrade to FitGenius.
- Utilizes AI to match a consumer’s unique 3D foot profile with others with highly similar profiles.
- Custom recommends footwear based on the in-store purchase history of those other individuals.
- May be integrated into a retailer’s e-commerce platform.
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FitAI: FitStarter & FitGenius Footwear Recommendations, $50/month, per scanner
- FitStarter: In-Store AI Footwear Recommendation Program
- An accurate starting point to the FitGenius AI match-making platform.
- Utilizes AI to help retailers offer immediate shoe fitting solutions for their customers to help reduce returns and increase customer satisfaction.
- The platform custom recommends footwear to consumers based on their unique 3D foot scan and data collected from Aetrex’s Fit Lab.
- The Fit Lab will perform an in-shoe fit characteristic analysis of a retailer’s footwear collection twice per year.
- FitGenius AI Platform: In-Store & Online Footwear Recommendation Platform
- After accumulating 5,000 matching data points, as defined by being able to match a 3D foot scan to an in-store footwear purchase, the store will have the option to upgrade their FitStarter program to FitGenius.
- The FitGenius software utilizes AI to match a consumer’s unique 3D foot profile and fit preference data with other individuals with highly similar profiles.
- It then custom recommends footwear to the consumer based on the in-store purchase history of those other individuals.
- FitGenius may also be integrated into a retailer’s e-commerce platform.
- Includes Customer Success Support to get up and running & trouble-shoot as needed
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