Aetrex SaaS Options

included

License & Data

$150 /month, per scanner

  • Albert Software License & Regular Software Updates
  • Albert CRM (Store & Customer Data Collection)
  • Custom Control Panel
  • Standard Support Package (See below)

Standard Support

Scanner Repair

$0 /month, per scanner

  • Comprehensive Training
  • 7-Day/Week 1-800 Remote Support
  • Aetrex sends prepaid shipping label
  • Customer sends the scanner back for repair
  • Aetrex repairs scanner upon receipt
  • Aetrex sends repaired scanner back to customer

NOTES:

- Process can take approximately 5-12 business days from receipt of damaged scanner to delivery of repaired scanner

- If customer requires a box for shipping, box charge is $40 + shipping cost, charged to customer

- All shipments are Ground

Upgrade

Premium Support

Scanner Repair / Replacement

+ $10 /month, per scanner

Everything in Standard Support, plus:

  • Receive replacement scanner & prepaid label for shipping damaged scanner within 3-5 business days
  • Customer packages defective scanner (in original package or replacement box) and ships it back

NOTES:

- Bill and Credit - Customer will be invoiced for replacement scanner plus shipping and will be credited back after Aetrex receives and inspects the defective scanner

- Aetrex inspect and review scanner for repair and damages

- If there is out of warranty damage done, customer may be responsible for the parts and labor cost

Additional Module

FitAI™ 

Footwear Recommendation Platform

$50 /month, per scanner

FitStarter
In-Store AI Footwear Recommendation Program
  • Helps reduce returns and increases customer satisfaction.
  • Matches unique 3D foot scan and footwear based on data collected from Aetrex’s Fit Lab.
  • Aetrex Fit Lab will perform analysis of retailer’s footwear collection twice per year.
FitGenius AI Platform
In-Store & Online Footwear Recommendation Platform
  • After accumulating 5,000 matching data points, you will have the option to upgrade to FitGenius.
  • Utilizes AI to match a consumer’s unique 3D foot profile with others with highly similar profiles.
  • Custom recommends footwear based on the in-store purchase history of those other individuals.
  • May be integrated into a retailer’s e-commerce platform.