There is no other company in the foot scanning or orthotic space that comes close to matching Aetrex’s capacity and resources for training, servicing and supporting large chain and independent retailers. Aetrex has successfully launched and supported over 10,000 foot scanners since 2002.

Aetrex has 12 full time Regional Managers throughout the US and 2 internationally that are all trained on Albert technology and conduct in-store training and support on a regular basis. Aetrex also has a dedicated Director of Training and Education who oversees training and regular visits stores throughout the world.

Aetrex Academy is an online, on-demand customer training program designed to educate retail associates about maximizing the potential of the Aetrex technology and orthotics programs. Participants can learn about biomechanics, anatomy and selling tools to help retailers create a cutting edge service experience. The academy also provides store associates with proven methods to drive sales and identifies opportunities to optimize their data.

The Aetrex Certification Program is an integral part of the Aetrex Academy and is offered in 13 different languages. This program is divided into different modules covering topics such as technology, foot types, biomechanics and selling best practices. At the completion of the program, there is an online test where participants can become Aetrex Certified Fitters.