Albert Pro Software Walkthrough

Summary

This training video provides a complete walkthrough of the Aetrex Albert 2 Pro Scanner, helping users confidently guide customers through the full scanning experience. It highlights key setup steps, scanning workflows, and result interpretation to ensure a smooth and effective in-store process. The video is clear and practical, designed to help associates quickly understand how to perform scans, explain results, and recommend the right orthotics to drive sales and improve customer comfort.

Steps

  • Prepare the customer for the scan by ensuring proper positioning, foot placement, and setup best practices.
  • Select the appropriate scan option (male, female, or kids) and guide the customer into the correct stance.
  • Start the scan to capture 3D foot measurements and pressure data.
  • Review the scan results, including foot size, arch type, and pronation.
  • Use the pressure and visualization tools to explain key findings to the customer.
  • Present the recommended orthotics based on the scan data and customer needs.
  • Compare pressure before and after orthotic support to reinforce the value.
  • Share or save the scan results using the QR code or email feature.
  • Restart or navigate the system as needed to assist the next customer.