ALBERT PRO
Complete the steps below to get your Aetrex Albert 2 Pro scanner and software up and running!
Schedule an appointment with Aetrex Tech Support
• Use the link to the right to schedule an appointment with Aetrex Tech Support to complete your software installation and set-up. • Appointments are available Monday - Friday 9:30am - 3:30pm EST (Additional Camera Installation Videos Below)
Schedule Tech Support Installation Webinar
Aetrex Albert Pro Training Webinar
Simply complete this step to get started!Have additional questions about using the Albert Pro? Want to learn more about the POWER of your scanning device? Need to train your team all at once? The Aetrex Training Team is available for all of your Albert Pro training needs! Use the link to the right to register for an Albert Pro webinar with our team!
Schedule Aetrex Training Webinar
Package and Return Albert 1
• You were shipped a plain box that arrived with your Aetrex Albert 2 Scanner. It was shipped seperately, flat, and may look like it contains signage. • Simply place Albert 1 in the box, place the RA slip in the box, and tape seal the box for shipping. • Use the provided UPS clear label envelope to affix the shipping label to the box. • Pre-planned UPS pickups have been arranged. Review your instruction packet for your pickup date.
Training Video: How to use Aetrex Albert Pro
• Watch the Albert 2 Pro Training video • This video covers how to complete a foot scan with Albert 2 Pro, how to review the foot scan information, and scanning best practices.
Albert Pro Training Video
Additional Videos: Aetrex Albert Pro Scanner Assembly
#1. Watch the "Connect Cameras" video before proceeding #2. Carefully open the Albert 2 Pro Box #3. Attach the four (4) camera towers to the scanner base.
Connect Cameras
Additional Videos: Remove Albert 1 and Install Albert 2 Pro
#1. Watch this video BEFORE removing the Albert 1 scanner. This video contains tips for easily changing out the USB cables needed for Albert 2 Pro. #2. After watching the video, proceed with installing your Albert 2 Pro scanner.
Changing Scanners
Additional Resources: Aetrex Academy
Looking for more information? Visit Aetrex Academy to learn more about Aetrex Technology, Aetrex Orthotics, and Aetrex Footwear. Check out our newly released courses: Footwear 101 and the Aetrex Fit Guide with essential shoe fitting tips.
Aetrex Academy
