This training video explains what to do when the Albert scanner displays a black screen. It walks through the quick troubleshooting steps to identify the cause, reset the software, and ensure the scanner reconnects properly. The tutorial is short and focused on helping users resolve the issue in just a few steps so they can continue scanning without interruption.

Steps
• Start the setup as instructed in the training tutorial.
• Check that all scanner cables and connections are secure.
• Restart the Albert software to reset the display.
• Reconnect the scanner if the software prompts you.
• Confirm that the screen returns to normal before continuing use.