General Software Setup

Understanding the options to setup settings within the Albert Software

View setup software guide

Troubleshoot

Self diagnose some of the common issues

Camera Issues

What to do when getting a "Camera Connection Error" or issues with Calibration.

Internet Issues

Can't connect your scanner online? Does your scanner seem to be running slow?

Hardware Issues

Connect your scanners to your fixtures to assembling your cables

Software & Features

Learn how to navigate the software, customize features, and get the most out of your scanning experience.

Need advanced support?

Reach out to our technical support team and our team can personally help you

Contact Technical Support



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