Camera Issues

What to do when getting a Camera Connection Error or issues with Calibration.

How to Replace a Camera

The video explains how to remove and replace a camera on the Aetrex 3DFit Scanner.

2 Camera Connection Error

The video explains what to do when the system displays a 2 Camera Connection Error.

Camera Connection Error

The video explains how to resolve a 1 Camera Error that appears when the system is unable to detect one of the cameras.

Internet Issues

Can't connect your scanner online? Does your scanner seem to be running slow?

Connect your WIFI

This training video explains how to manage WiFi connectivity for the Albert system.

Hardware Issues

Connect your scanners to your fixtures to assembling your cables

How to start your scanner and computer

This training video explains how to activate the Albert Scanner software.

How to fix black screen on 27 inc computer

This training video explains what to do when the Albert scanner displays a black screen.

Shutdown Your Computer

This training video explains how to properly shut down your computer after using the Albert system.

start up Your Computer and scanner

This training video explains how to properly start up your computer and scanner before using the Albert system.

Software & Features

Learn how to navigate the software, customize features, and get the most out of your scanning experience.
Features

Activate 3D Printed Orthotics

This training video explains how to activate 3D Printed Orthotics in the Albert system.

Features

Activate the Enhanced AI Assistant

This training video explains how to activate the Enhanced AI Assistant in the Albert system.

Settings

Activate Hibernation Mode

This training video explains how to activate Hibernation Mode in the Albert system.

Features

Activate Pronation Override

This training video explains how to activate the Pronation Override feature in the Albert system.

Settings

Activate Software Mode

This training video explains how to activate Software Mode in the Albert system.

Features

Activate Voice Assist

This training video explains how to use the Voice Assist feature in the Albert system.

Settings

Activate Audio

This training video explains how to activate audio in the Albert system.

Product Integration

ASICS Software

This training video introduces the ASICS updates within the Albert system.

Settings

Attractor Loop

This training video explains the Attractor Loop V4 feature in the Albert system.

Settings

Changing the Email Popup Timer

This training video explains how to change the Email Popup Timer in the Albert system.

Settings

Control Panel

This training video explains how to use the Control Panel in the Albert system.

Customization

Customize Your Orthotics Page

This training video explains how to customize the new Orthotics Page in the Albert system.

Features

Display Width Letter Code

This training video explains the Display Width Letter Code feature in the Albert system.

Customization

Edit Your New Orthotics Page

This training video explains how to customize the new Orthotics Page in the Albert system. It shows how to adjust the layout, update product information, and personalize the page to match store needs.

Product Integration

Eliminate the 25 Series Orthotics

This training video explains how to eliminate the 25 series orthotics from the Albert system.

Settings

Email Popup Options

This training video explains the Email Popup options in the Albert system.

Features

Explaining the Over Pronation Feature

This short training video introduces the Aetrex overpronation feature, noting that it offers an easy, step-by-step tutorial on how to use it.

Settings

Minimize Your Software

This training video explains how to minimize the Albert software during use.

Features

New Length Bar Feature

This training video explains how to explore the latest updated length bar feature in the Albert software.

Features

Scanner Click Analytics

This training video explains the Scanner Click Analytics feature in Albert.

Features

Scan Tracker

This training video explains the Scan Tracker feature in the Albert system.

Settings

Select Your Preferred Language

This training video explains how to select your preferred language in the Albert system.

Features

Show Natural Zone

This training video explains how to use the Show Natural Zone feature in Albert.

Settings

Software Shutdown

This training video explains how to properly shut down the Albert software.

Settings

Start the Albert Software

This training video explains how to start the Albert software for a remote installation.

Settings

Tab Selection

This training video explains how to use the Tab Selection feature in the Albert system.

Settings

Update the Albert Software

This training video explains how to update the Albert software to the latest version.

Product Integration

Zoe Software Walkthrough

This training video provides a walkthrough of Zoe, explaining how to navigate the interface and use its main features within the Albert system.

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